Jira Service Management
- Partner level2019
- Partner sincePlatinum Partner
Jira Service Management
ITSM with Jira Service Management
Jira Service Management brings together IT, development and business teams for outstanding, fast IT service. The solution developed specifically for ITSM optimizes workflows, promotes collaboration and transparency, and enables efficient scaling without programming knowledge. The tool offers service desk portals, comprehensive software integrations, and a robust API for individual add-ons to unleash teams' full potential.
With Jira Service Management, there is also the potential to use Jira Assets and thus the ability to set up and integrate asset and configuration management. Managing services, hardware or software as independent objects extends the possibilities of Jira and Jira Service Management many times over.
We specialize in the integration of ITSM solutions, taking into account the entire operating model of your company. We support you from evaluation to integration to go live. Benefit from our many years of experience.
How does Jira Service Management help you?
- Increased customer satisfaction: Increase customer satisfaction through fast and transparent communication.
- Transparent responsibilities: Streamline processes with automatic assignments, clear workflows, and notifications via email, Slack, or Microsoft Teams.
- Foundation for DevOps: Enable DevOps by creating a unified platform for development and operations.
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Fact sheet
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One Pager - Jira Service Management
Jira Service Management provides effective IT service management with features such as incident management, problem management, change management, and a service catalog, specifically for high-velocity teams.
